How your information is handled.
At Kushiva ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information.
Information we collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Prescription-related information when required by applicable law
- Customer support communications
We may also collect limited technical information such as device type, browser type, IP address, and website usage analytics.
How we use your information
We use information to process orders and deliveries, verify prescription requirements where applicable, respond to customer inquiries, improve our products and services, maintain website security, and comply with legal and regulatory requirements.
Medical information
Any health-related information submitted through our website is handled with appropriate care and used only for order processing, consultation support, regulatory compliance, or customer service purposes. Kushiva does not sell personal medical information to third parties.
Sharing of information
We do not sell personal information. Information may be shared only with:
- Licensed healthcare professionals involved in consultations
- Logistics and delivery partners
- Payment processing providers
- Regulatory authorities when legally required
Data security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure. However, no internet-based system can guarantee absolute security.
Cookies and analytics
Our website may use cookies and analytics tools to improve user experience, understand website performance, and maintain security. Users may disable cookies through their browser settings.
Your rights
You may request to access your personal information, correct inaccurate information, delete information where legally permitted, or withdraw consent for future communications.
Children's privacy
Kushiva products and services are intended only for adults. We do not knowingly collect personal information from individuals under 18 years of age.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
Changes to this policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
Contact us
For privacy-related questions, please contact Kushiva at hello@kushiva.com, www.kushiva.com, or on X: @InfoKushiva.
Rooted in Nature. Guided by Science. Driven by Responsibility.